MBA 5401 Unit VIII Final Exam Question 1 When considering the purchase of a major software…

5401 Unit VIII Final Exam
Question 1

When considering the
purchase of a major software application, managers need to also consider the
following potential downside:
o It is typically more
expensive than custom development.
o The package seldom
totally fits the company’s needs.
o It takes much longer to
implement because of the software’s complexity.
o There is no

Question 2

Which of the following
is a primary reason for networking an organization’s computers together?
o Creating silos
o Sharing of data
o Providing social media
to employees
o Increasing revenue

Question 3

Which of the following
is NOT typically the responsibility of an IT project manager?
o Approve funds for the
o Oversee multiple project
o Determine how long each
development task will take
o Form a project team with
appropriate knowledge and skills

Question 4

Which of the following
statements about enterprise resource planning (ERP) systems is FALSE?
o The modules of an ERP system
are integrated through common definitions and a common database.
o ERP systems are designed
to support business processes that involve multiple functional units.
o The modules of an ERP
system are typically designed for companies operating in the U.S. only.
o ERP systems are
typically purchased from a software vendor.

Question 5

All computers, including desktop and notebook
microcomputers, midrange systems, mainframes, and supercomputers, are made up
of the same six basic components. Which of the following lists is entirely made
up of some of these basic components?
o Bytes, bits, and input
o Output, memory, and
o Control unit, memory,
and output
o Controller,
arithmetic/logical unit, and speakers

Question 6

The __________ contains a set of longer-term
objectives (often three to five years) that represent measurable movement
toward the information vision and IT architecture and a set of associated major
initiatives that must be undertaken to achieve these objectives.
o business strategic plan
o operational IS plan
o strategic IS plan
o information resource

Question 7

Information technology
is described as pervasive in today’s world because:
o Internet connectivity
leads to increased privacy issues.
o today’s technology tools
are increasingly more complex.
o today’s technology tools
are becoming harder to use.
o IT has become
commonplace in the workplace and in many homes.

Question 8

In the context of
developing and using IT, what is the common flaw in ethical reasoning?
o Ignoring the developers
o Ignoring members of your
o Ignoring members of your
segment of society
o Ignoring some affected

Question 9

The data modeling
guideline that specifies the business function, business division, and/or
corporate coverage is called the:
o objective.
o scope.
o outcome.
o timing.

Question 10

As defined in the textbook, the generic systems
development life cycle consists of the following three phases:
o requirements, design,
and implementation.
o definition,
construction, and implementation.
o specifications,
development, and installation.
o feasibility analysis,
testing, and maintenance.

Question 11

What is a customer
relationship management system (CRM)? Support your answer with at least one
example of a CRM.

Question 12

Define what is meant by personal productivity
software packages. Briefly discuss how personal productivity software packages
(such as word processing, spreadsheets, and presentation graphics) are likely
to be used by managers on a regular basis.

Question 13

What is a security
policy? Support your answer with an example of how this policy could help
control information and legal risks.

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