Please see instruction file. Be sure to follow the word count of 175 -220 words. Be sure your response sounds like a discussion and not a full blown paper. Only use the ebook as a source.chapter 11 & 12. Again only use the ebook provided for this course via chegg. no outside sources. TextbookJacobs, F.R. & Chase, R.B. (2018). Operations and supply chain management (15th ed.). New York, NY: McGraw-Hill.